From KPIs to Strategy: Turning Numbers into Action
Knowing what to measure is only the start. Learn to read your numbers, find the cause of a gap, choose a strategy and turn it into measurable action.1 person has taken this course
You will be able to
- Read a KPI for what it tells you, and what it does not.
- Tell metrics, targets, strategies and actions apart.
- Find the likely causes of a performance gap before choosing a fix.
- Choose a strategy from evidence instead of assumption.
- Turn a strategy into a plan with owners, deadlines and a measure.
- Review results honestly and adjust the next cycle.