KPI Setting and Performance Tracking
Learn how to define KPIs, set measurable targets, track performance, identify gaps, and turn data into actionable decisions.2 people have taken this course
You will be able to
- Explain what a KPI is and tell goals, KPIs and targets apart.
- Choose indicators that warn early and measure real results, using a baseline and a formula.
- Set realistic targets with an owner, a review rhythm and a trusted data source.
- Read performance: report it, find the cause of a gap, and tell a forecast from a target.
- Turn the numbers into corrective actions with owners and deadlines.